Frequently Asked Questions

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗔𝗻𝗱 𝗙𝗿𝗮𝗺𝗲?

And Frame is a specialist sports memorabilia framing business based in Wigan, creating premium, bespoke displays for shirts, boots, gloves, medals, photographs, trading cards and much more.

𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗔𝗻𝗱 𝗙𝗿𝗮𝗺𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁?

Every frame is designed and handmade specifically around your memorabilia. We’re not a DIY or mass-produced framing company — we provide a complete professional framing service from start to finish.

𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗼𝗿𝗱𝗲𝗿?

Standard designs can be ordered through our website. For bespoke requirements, unusual items or if you're simply not sure what you need, drop us a WhatsApp and we'll talk you through it.

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗽𝗿𝗶𝗰𝗲?

𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝘆𝗼𝘂 𝘀𝗲𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗶𝗻𝗶𝘀𝗵𝗲𝗱 𝗲𝘅𝗮𝗺𝗽𝗹𝗲.

That includes the frame, bespoke mount, personalised plaque, printed images, club crests, logos, mounting, styrene screen and all the design and finishing shown.

𝗧𝗵𝗲 𝗽𝗿𝗶𝗰𝗲 𝘆𝗼𝘂 𝘀𝗲𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗽𝗿𝗶𝗰𝗲 𝘆𝗼𝘂 𝗽𝗮𝘆. 𝗡𝗼 𝗵𝗶𝗱𝗱𝗲𝗻 𝗲𝘅𝘁𝗿𝗮𝘀.

𝗜’𝘃𝗲 𝘀𝗲𝗲𝗻 𝗰𝗵𝗲𝗮𝗽𝗲𝗿 𝗳𝗿𝗮𝗺𝗲𝘀 𝗼𝗻𝗹𝗶𝗻𝗲. 𝗪𝗵𝘆?

There will always be cheaper DIY and mass-produced options.

And Frame is a premium, bespoke service. Your mount is measured, designed and cut specifically for your memorabilia, and we handle the complete process for you.

Our workshop also has lower overheads than a traditional high-street framing shop, allowing us to remain highly competitive.

𝗪𝗲’𝗿𝗲 𝗽𝗿𝗲𝗺𝗶𝘂𝗺. 𝗪𝗲’𝗿𝗲 𝗯𝗲𝘀𝗽𝗼𝗸𝗲. 𝗪𝗲’𝗿𝗲 𝗮 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.

𝗗𝗼 𝘆𝗼𝘂 𝘂𝘀𝗲 𝗴𝗹𝗮𝘀𝘀?

No. We use a high-quality styrene screen as standard.

Styrene gives you the clean, premium look of glass while being much safer if the screen is ever damaged or broken.

𝗨𝗩-𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝘃𝗲 𝗼𝗽𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 𝗿𝗲𝗾𝘂𝗲𝘀𝘁, but these aren’t standard and aren’t included in the advertised price.

𝗗𝗼 𝘆𝗼𝘂 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗻𝗲𝗲𝗱 𝗺𝘆 𝘀𝗵𝗶𝗿𝘁?

For the best result, yes.

We prefer to have the actual shirt so we can measure it, position it correctly and design the mount around the real item — particularly for signed, match-worn, vintage or unusual shirts.

𝗖𝗮𝗻 𝗜 𝗵𝗮𝘃𝗲 𝘁𝗵𝗲 𝗳𝗿𝗮𝗺𝗲 𝘀𝗲𝗻𝘁 𝘁𝗼 𝗺𝗲 𝘀𝗼 𝗜 𝗰𝗮𝗻 𝗳𝗶𝘁 𝗺𝘆 𝗼𝘄𝗻 𝗶𝘁𝗲𝗺?

For some items, absolutely.

Programme frames, for example, can be made from your measurements. Boots and some other memorabilia may also be suitable.

For shirts, belts and valuable or unusual items, we’d usually recommend sending the actual item to us.

𝗡𝗼𝘁 𝘀𝘂𝗿𝗲? 𝗦𝗲𝗻𝗱 𝘂𝘀 𝗮 𝗽𝗵𝗼𝘁𝗼 𝗮𝗻𝗱 𝘄𝗲’𝗹𝗹 𝗮𝗱𝘃𝗶𝘀𝗲 𝘆𝗼𝘂.

𝗖𝗮𝗻 𝘆𝗼𝘂 𝗳𝗿𝗮𝗺𝗲 𝘀𝗶𝗴𝗻𝗲𝗱 𝘀𝗵𝗶𝗿𝘁𝘀?

Absolutely. For signed or valuable memorabilia, we’d recommend sending us the actual item so we can position everything correctly and make the most of the signature.

𝗪𝗵𝗮𝘁 𝗲𝗹𝘀𝗲 𝗰𝗮𝗻 𝘆𝗼𝘂 𝗳𝗿𝗮𝗺𝗲?

Football and rugby shirts, boxing gloves, boots, medals, photographs, tickets, trading cards, programmes and much more.

We can also incorporate multiple pieces of memorabilia into one display, such as a shirt with medals, boots, photographs or tickets.

𝗜𝗳 𝗶𝘁’𝘀 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹 𝘁𝗼 𝘆𝗼𝘂, 𝗮𝘀𝗸 𝘂𝘀.

𝗗𝗼 𝘆𝗼𝘂 𝗼𝗻𝗹𝘆 𝗳𝗿𝗮𝗺𝗲 𝘀𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗶𝘁𝗲𝗺𝘀?

𝗦𝗽𝗼𝗿𝘁𝘀 𝗶𝘀 𝗼𝘂𝗿 𝗰𝗼𝗿𝗲, 𝗯𝘂𝘁 𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝗹𝘆 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗼𝗻𝗹𝘆 𝘁𝗵𝗶𝗻𝗴 𝘄𝗲 𝗳𝗿𝗮𝗺𝗲!

We’ve framed all sorts of non-sporting items and unusual projects.

If you can’t see what you’re looking for on our website, don’t assume we can’t do it.

Drop us a WhatsApp with a photo or some details and we’ll take a look and provide a quote.

𝗜𝗳 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝘁𝗼 𝘆𝗼𝘂, 𝘄𝗲’𝗹𝗹 𝘀𝗲𝗲 𝗶𝗳 𝘄𝗲 𝗰𝗮𝗻 𝗳𝗿𝗮𝗺𝗲 𝗶𝘁.

𝗖𝗮𝗻 𝗜 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗲 𝗺𝘆 𝗳𝗿𝗮𝗺𝗲?

Yes. We can incorporate personalised plaques, names, numbers, messages, photographs, club crests, logos and other design elements.

𝗖𝗮𝗻 𝗜 𝗳𝗿𝗮𝗺𝗲 𝗮 𝗰𝗵𝗶𝗹𝗱𝗿𝗲𝗻’𝘀 𝗼𝗿 𝗶𝗻𝗳𝗮𝗻𝘁 𝘀𝗵𝗶𝗿𝘁?

Absolutely. We create bespoke frames for shirts of all sizes, from infant and junior shirts through to adult sizes.

𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗴𝗲𝘁 𝗺𝘆 𝗺𝗲𝗺𝗼𝗿𝗮𝗯𝗶𝗹𝗶𝗮 𝘁𝗼 𝘆𝗼𝘂?

Local customers can arrange a drop-off at our Wigan workshop.

Customers nationwide can post their memorabilia to us using a tracked and appropriately insured service. We’ll advise you on packaging if needed.

𝗖𝗮𝗻 𝘆𝗼𝘂 𝗮𝗿𝗿𝗮𝗻𝗴𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆?

𝗬𝗲𝘀 — 𝘄𝗲 𝗰𝗮𝗻 𝘁𝗮𝗸𝗲 𝗰𝗮𝗿𝗲 𝗼𝗳 𝗶𝘁 𝗳𝗼𝗿 𝘆𝗼𝘂.

If you’re local, we can arrange for a member of the And Frame team to collect your memorabilia and deliver your finished frame personally for a small fee.

For customers further afield, we can arrange a suitable courier to collect or deliver your item.

𝗪𝗲 𝗱𝗼𝗻’𝘁 𝗮𝗱𝗱 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝗼𝗻𝘁𝗼 𝗰𝗼𝘂𝗿𝗶𝗲𝗿 𝗰𝗼𝘀𝘁𝘀. We simply pass the courier fee on to you at exactly what it costs us.

𝗗𝗼 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝘀𝗲𝘁 𝗼𝗽𝗲𝗻𝗶𝗻𝗴 𝗵𝗼𝘂𝗿𝘀?

Not really!

We’re a home-based workshop, so we don’t operate traditional shop hours. We’ve accommodated customers as early as 6am and as late as 9pm.

𝗣𝗹𝗲𝗮𝘀𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗼𝗿 𝗰𝗮𝗹𝗹 𝗯𝗲𝗳𝗼𝗿𝗲 𝘃𝗶𝘀𝗶𝘁𝗶𝗻𝗴, as we may be out collecting materials, making deliveries or doing the school run!

𝗛𝗼𝘄 𝗹𝗼𝗻𝗴 𝘄𝗶𝗹𝗹 𝗺𝘆 𝗳𝗿𝗮𝗺𝗲 𝘁𝗮𝗸𝗲?

Lead times depend on our current order book and the complexity of your frame.

We’ll give you an expected build date and keep you updated throughout the process. Lead times can increase during busy periods, particularly before Christmas.

𝗪𝗶𝗹𝗹 𝗜 𝗴𝗲𝘁 𝘂𝗽𝗱𝗮𝘁𝗲𝘀?

Yes. Our The Journey system keeps you updated through five stages:

𝗢𝗿𝗱𝗲𝗿 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲𝗱 → 𝗗𝗲𝘀𝗶𝗴𝗻 → 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 → 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 → 𝗥𝗲𝗮𝗱𝘆

We’ll also send photographs where appropriate.

𝗖𝗮𝗻 𝗜 𝘀𝗲𝗲 𝗺𝘆 𝗱𝗲𝘀𝗶𝗴𝗻 𝗯𝗲𝗳𝗼𝗿𝗲 𝗶𝘁’𝘀 𝗯𝘂𝗶𝗹𝘁?

For bespoke projects, we’ll discuss the design and personalisation with you before we build it.

𝗪𝗵𝗼 𝘄𝗶𝗹𝗹 𝗜 𝗯𝗲 𝗱𝗲𝗮𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵?

When you WhatsApp And Frame, you’re speaking directly to Mathew — the person designing and building your frame.

We’re not a call centre or a faceless online framing company. You can speak directly to the person handling your memorabilia from start to finish.

𝗖𝗮𝗻 𝗜 𝘀𝗲𝗻𝗱 𝘆𝗼𝘂 𝗮 𝗽𝗵𝗼𝘁𝗼 𝗯𝗲𝗳𝗼𝗿𝗲 𝗼𝗿𝗱𝗲𝗿𝗶𝗻𝗴?

𝗔𝗯𝘀𝗼𝗹𝘂𝘁𝗲𝗹𝘆 — 𝗮𝗻𝗱 𝘄𝗲 𝗲𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗶𝘁.

If you’re unsure what frame you need, whether we can frame your item or what design would work best, send us a photo on WhatsApp and we’ll advise you.

𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗹𝗼𝗼𝗸 𝗮𝗳𝘁𝗲𝗿 𝗺𝘆 𝗳𝗿𝗮𝗺𝗲?

Keep it away from prolonged direct sunlight, excessive heat and damp. Dust gently with a soft, dry cloth and don’t spray cleaning products directly onto the screen.

𝗪𝗵𝘆 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗰𝗵𝗼𝗼𝘀𝗲 𝗔𝗻𝗱 𝗙𝗿𝗮𝗺𝗲?

Because you’re not just buying a frame.

You’re trusting us with something that matters to you.

Every frame is bespoke, handmade and built around your actual memorabilia. You’ll deal directly with us, you’ll know where your order is through The Journey, and what you see is what you pay.

We’re proud of our 5-star reputation on Google and the feedback from our customers.

𝗣𝗿𝗲𝗺𝗶𝘂𝗺. 𝗕𝗲𝘀𝗽𝗼𝗸𝗲. 𝗛𝗮𝗻𝗱𝗺𝗮𝗱𝗲. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹.

𝗦𝘁𝗶𝗹𝗹 𝗵𝗮𝘃𝗲 𝗮 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻?

WhatsApp us. Send us a photo. Ask us anything.

We’re happy to help.

𝗬𝗼𝘂𝗿 𝗺𝗲𝗺𝗼𝗿𝗮𝗯𝗶𝗹𝗶𝗮 𝗱𝗲𝘀𝗲𝗿𝘃𝗲𝘀 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗮 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗳𝗿𝗮𝗺𝗲.

𝗜𝘁 𝗱𝗲𝘀𝗲𝗿𝘃𝗲𝘀 𝗮𝗻 𝗔𝗻𝗱 𝗙𝗿𝗮𝗺𝗲.